What’s the most important core activity for your business? If you have a legitimate product or service, plus the track record demonstrating you can deliver on your promise, it will be……
A steady, high quality stream of ideal prospects and customers continually seeking to buy! All things being equal, no other activity is more important.
Marketing is your #1 priority!
A Maverick leader knows that the marketing for their business is an opportunity to serve and add value to the lives of those who buy from them. They know that marketing is NOT about getting people to do something they do not want to do. They know that marketing is to be something different. Jesus speaks clearly about our core mindset in Mark 10:45. I suggest that this mindset is the same for you and me as we look to the marketing of our businesses.
Many small business leaders treat marketing as a mysterious, unexplainable and somewhat distasteful activity. Most see marketing as a necessary evil that is done only when:
- You desperately need business,
- Or when a marketing sales person persuades you to purchase an ad or promotion package.
Marketing is too important for the lifeblood of your company to be passed off to just anyone or to be squeezed in when, and if, you have time.
Effective small business marketing is a system — not an event! It is composed of effective, affordable multi-pronged activities executed consistently over time.
Here are 7 Keys to help ensure your marketing produces the necessary results:
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Keep Crystal Clear Focus!
These two pillars are the foundation of your whole marketing plan.
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Your Unique Value Proposition:
- What is the compelling value that has people coming to buy from you time and time again?
- What is it about you and your business that has you uniquely placed to be the “Purple Cow” in your market?
- What is it about you, your product and service that has people buying from you as opposed to someone else or even doing nothing?
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Your Ideal Customer/Client:
- What do they look like (income, age, demographics)?
- What do they value and where do they hang out?
- What’s their “pain” – the issue, challenge, obstacle that you are uniquely positioned to provide or solve for them?
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Your Unique Value Proposition:
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Ensure Resonance!
Just like instruments that are “in tune”, making beautiful music together, all parts of your business must work in harmony together.
The sound of a business resonating is one that creates a deep, meaningful story with your ideal client. All parts of the business are aligned for the soul purpose of adding the needed value.
Without resonance in your business your marketing efforts and investment are diminished. With it, you will be creating a REMARKABLE experience for your ideal customer.
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Focus On Adding Value!
Create information that educates – information that adds meaningful value to your ideal prospects and clients while they are deciding to buy.
Think of your marketing materials, brochures, web sites, white papers, marketing kits, as ways to educate your customers. These are tools to add value to your customers’ lives. Better educated ideal customers will want to buy from you.
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Multiple Connection Points!
Test different approaches and look to build a predictable response.
Getting a response requires:
- Properly targeting your ideal customer,
- With the right message and a “time-bound” offer,
- Using the right mediums,
- At the right times.
People learn in different ways. Your lead generation efforts must allow your prospects to experience your company from many different angles and views. (i.e. brochures, videos, pictures, testimonials and more)
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Step By Step!
Nurture your ideal prospects and clients along a logical buying path. There’s a natural way for your prospects to come to the conclusion that you have what they need. Build a system (and look for ways to automate it) to nurture the prospect along the buying and repeat buying path.
As a previous boss always said “I am not in sales, I am in life…if I can make your life better, let’s talk.” Therefore, the process is about educating and helping the prospect make good choices for them rather than manipulating or convincing them to buy.
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Measure It!
As a small business owner I do not have money or time to waste on brand marketing, or marketing that does not pay a return. Furthermore all marketing efforts should be measured, monitored and improved constantly.
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Think Long-Term!
Resist the temptation and seduction of flavour of the month and spray and pray marketing. Instead invest for the long term and focus on a plan. Then work the plan to improve results.
A Maverick Application:
- What’s your mindset about the marketing for your business – “to serve or be served?”
- Discuss the 7 keys with your team. Have each person reflect on what they would say are the strengths and the opportunities to grow?
- What will you do this week to move one of the 7 keys forward?